Higher Customer Retention
Acquiring new customers is crucial for any business. Did you know that retaining current customers is even more important? Not only is the cost of acquiring a new customer at least 5 times more expensive, but current customers are more profitable. Typically a new customer is going to try out your shop with a simple service or a lost leader. Existing customers know you and trust you enough to keep coming back. They are more likely to accept your service recommendations, bring their vehicles to you for routine maintenance, and keep coming back for major repairs.
KUKUI achieves all these Success Drivers through it's one single platform.